Privacy
Privacy Policy
Manoa, Inc. ("Manoa," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit manoa.health, join our waitlist, or use the Manoa application (collectively, the "Service"). By using the Service, you agree to this Policy.
This Policy does not apply to information collected by third parties, including services we link to or integrate with.
1. Information We Collect
Information you provide
We collect information you give us directly, such as when you join the waitlist, create an account, or contact us. This may include:
- Contact information (name, email address, professional role)
- Account credentials
- Information about your practice (specialty, organization)
- Communications you send to us
Information collected automatically
When you use the Service, we automatically collect:
- Log data (IP address, browser type, pages visited, timestamps)
- Device information (operating system, device identifiers)
- Cookies and similar technologies (see Section 8)
2. How We Use Information
We use information to:
- Provide, maintain, and improve the Service
- Communicate with you about the Service, including responding to inquiries
- Send marketing communications, which you can opt out of at any time
- Analyze usage to improve features and performance
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information. We share information only:
- With service providers who help us operate the Service under written agreements requiring confidentiality and limited use
- With your authorized clinical group, employer, or institution if you access the Service through them
- To comply with law, legal process, or to protect rights, property, or safety
- In connection with a merger, acquisition, or sale of assets, with notice
- With your consent
4. Protected Health Information
Manoa's clinical decision-support features may process information that constitutes Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act ("HIPAA"). When Manoa acts as a Business Associate to a covered entity, our handling of PHI is governed by the applicable Business Associate Agreement and HIPAA, which take precedence over this Policy with respect to PHI. This Policy governs all other information.
5. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and legal context.
6. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below. We will respond as required by applicable law.
You can opt out of marketing emails at any time using the unsubscribe link or by contacting us. Some communications, such as account and transactional notices, are necessary to provide the Service and cannot be opted out of without ending your use.
8. Cookies
We use cookies and similar technologies to operate the Service, remember preferences, and analyze usage. You can control cookies through your browser settings; some features may not function without them.
9. Children's Privacy
The Service is not intended for individuals under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will delete it.
10. International Users
Manoa is operated in the United States. If you access the Service from outside the U.S., information you provide will be transferred to and processed in the U.S., which may have different data protection laws than your jurisdiction.
11. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be communicated through the Service or by email.
12. Contact Us
Questions or concerns about this Policy? Contact us at privacy@manoa.health , or by mail:
Manoa, Inc.
1810 E Sahara Ave STE 75994
Las Vegas, NV 89104